Be | Shaping the Future (Be DACH) - Commercial banking

Commercial Banking

We support our clients in the provision of financial services for companies, institutions and public organisations. In this business area in particular the financial landscape is changing rapidly due to technological developments:

Technological advances require rapid, complete and seamless digitalisation of business processes. Initial experience with the introduction of artificial intelligence shows that there is further great potential for process optimisation and efficiency gains.

The future of commercial banking lies in the utilisation of technological innovations for a better customer experience and in the consistent use of standard modules to reduce costs in non-differentiating processes in the value chain.


Our highly qualified consultants combine banking know-how with in-depth solution expertise and have the methodological skills to modernise both the process and technology landscape in commercial banking. We support our clients in achieving their goals as partners.

  • In view of the strong cost pressure in the lending business, the standardisation of credit products and processes has made great progress in recent years. Another trend in this environment has been the progressive replacement of in-house developments in favour of the implementation of standard software.

    At the same time, the requirements of corporate customers are diametrically opposed to this development. They expect modern and highly flexible credit solutions that meet their individual needs. 

    Our team has a comprehensive understanding of the market, in-depth expertise in terms of processes and credit products as well as extensive knowledge of leading standard solutions such as LoanIQ and specialised solutions such as OSPlus. This enables us to successfully organise our customers' lending business.

    We currently support our customers in the following areas, among others:

    • Realisation of software selection procedures
    • Support for software implementation and migration projects
    • Process optimisation and process digitalisation
    • Harmonisation and optimisation of product portfolios
    • Expert advice on the efficient use of LoanIQ for the various loan portfolios in the wholesale business
    • Training on the various LoanIQ modules
    • Coaching on the efficient use of LoanIQ
  • Due to the complexity of the systems, the large volumes of data, the regulatory requirements and the changes in the organisations, software implementations and the migration of data always present banks with major challenges.

    With our many years of experience in supporting and implementing complex software implementation and migration projects, we support our customers throughout the entire project cycle with the aim of meeting budgets and deadlines while maintaining high quality and ensuring a high level of user acceptance.

    Our consulting activities focus on analysing the requirements, developing the technical solution and managing the projects:

    • Specialist architecture consulting
    • Requirements management by recording the requirements, GAP analysis, technical conception and modelling of the target processes
    • Migration management
    • Test management
    • Test analysis and test execution
    • Change management for consulting, conception and support of organisational changes
    • Implementation management (training conception; training implementation; post go-live support)
  • Competitive pressure in the banking sector has increased significantly in recent years. In order to successfully counter this, banks must increase their attractiveness for customers, provide enhanced and digitalised services and reduce their costs at the same time. Process optimisation and process digitalisation are key drivers on the way to high customer satisfaction, greater efficiency and higher profitability.

    Our highly qualified process consultants combine technical understanding with excellent methodological expertise and therefore have a deep understanding of the various components of process management and proven best practices.

    Together with our clients, we identify potential for optimisation and define clear goals for process optimisation and process digitalisation. Regardless of whether this involves optimising/digitising individual processes or optimising/digitising the entire process landscape.

    Below is an overview of our consulting specialisms in this area:

    • Recording of actual processes, analysis and development of recommendations for optimisation potentials
    • Identification, analysis and optimisation of "pain and potential processes"
    • Pain processes: Processes with a history of complaints and processes with a high susceptibility to errors
    • Potential processes: Processes with high process costs
    • Modelling of the complete target process landscape, taking into account the optimisation potential and target KPIs
    • Design and implementation support for automation/digitalisation
    • Establishment of a continuous improvement process in process management


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